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Going The Extra Mile

Customer reference for Expert Decking Landscaping and Patios as told to pickapro by Saundra Byrne from Malahide Road, Dublin on 16-Sep-2013

When was the work done?
Ken actually did two landscaping jobs for me - he did my back garden in July 2013, and he finished my front garden last week in September 2013.

What was involved?
In my back garden Ken took up old decking and paved it and did some garden fencing. In the front, he took up some cobblelock and he's put down some beautiful stones, a pathway to my door, and a granite step to the house.

How did you choose Expert Decking Landscaping and Patios?
I found Ken on pickapro.ie. To be honest, I went through his testimonials and I liked the sound of him, very professional and very personable. And that's exactly as I found him. I'd already had 3 other landscapers out to look at the garden, but within 5 minutes, I knew Ken was definitely the right person for the job. Then, I was so happy with the back garden, I asked Ken to do the front.

Had you definite ideas in mind before you talked to Ken Eccles?
I did I suppose. I knew I wanted some sort of paving, and after that I wasn't so sure.

Did Ken introduce new ideas?
He did, I felt we worked very much as a team. First Ken asked me what I liked, then he came up with some ideas. He sketched it out an idea and left it with me but I knew straight away I liked it.

How did the project run?
I have to say, Ken was excellent on all fronts. He was a great worker and the workmanship is great. He really goes the extra mile - he even stopped work one day and drove me to B&Q! The lighting we were going for wasn't working out and Ken kept saying, no, I really want you to like this, don't settle for something you don't want. After the B&Q trip, we put downlighters on the fence instead of uplighters from the ground and believe it or not, it's the favourite feature of my garden now. It was that finishing touch. Ken really wanted to make sure I got what I wanted. He was willing to change as we went along which was something else I found great.

Ken was here every day, and he was very reliable. I mentioned some dust had gone into my neighbour's house, and he actually hosed down her garden too. He was very good in every way.

What was the biggest benefit to you of using Expert Decking Landscaping and Patios?
We definitely communicated well, it was team work. Ken didn't force his ideas on me - we worked together, and it was important to him that I got what I wanted. He was professional but very personal too. It's great to find somebody that's reliable and that you're happy with.

What's your favourite part now?
The patio lighting - I can sit out there at nighttime and enjoy the night sky. It just finishes it off. Ken really went that extra mile with me on the lighting,

Would you recommend Expert Decking Landscaping and Patios to others?
Definitely, without a doubt. It was certainly money well spent, and I would have no hesitation in recommending Ken to anybody.

Any tips for other people?
Do their research and look around. That's how I ended up with Ken. Try and get recommendations and see their work. Take your time.

Our Customers Say

One word, excellent

"The garden is so much more attractive and professional looking than from what it was before."

Robert from Kilnamanagh, Dublin 24 talks to pickapro .. See full interview

Going The Extra Mile

"Ken didn't force his ideas on me - we worked together, and it was important to him that I got what I wanted."

Saundra Byrne from Malahide Road, Dublin talks to pickapro .. See full interview

Fencing, Patio, Paths And Retaining wall

"I would say to pick Ken! Getting the right person is 90% of a getting a job done well."

Breda Nolan from Firhouse, Dublin 24 talks to pickapro .. See full interview

Garden Makeover

" I can see it from my kitchen and my dining room and it's just like, "is this my garden?". I absolutely love it!"

Patricia Gillanders from Ayrfield, Dublin 13 talks to pickapro .. See full interview

New Lawn, Decking

"I would advise anyone to contact Ken, he's very good and goes through everything step by step."

Sinead Clarke from Tallaght, Dublin 24 talks to pickapro .. See full interview

Garden Transformed

"I loved the fact that Ken didn't look for a penny until the job was finished and I was happy with it."

Mary from Drimnagh, Dublin 12 talks to pickapro .. See full interview

Reliable and Efficient

"Ken got the job done and used his vision too ... I'm very, very happy with the work. "

Annmarie from Stepaside talks to pickapro .. See full interview

Repeat Customer

"Ken's just very good and doesn't cut corners. Like I said, I'll be calling him back again."

Gary McCarthy from Dublin talks to pickapro .. See full interview

Low Maintenance Garden

"The first job turned out so nice that we called called Ken back to do our front garden as well."

Des MacBride from Tallaght, Dublin 24 talks to pickapro .. See full interview

Garden Relandscaped

"Ken was here every morning right on time and was here until the work he had set out for himself was done."

Chris Bardon from Jobstown, Dublin 24 talks to pickapro .. See full interview

Decking, Landscaping

"The quality of Ken's work and his attention to detail was excellent."

Alan Vorster from Knocklyon, Dublin 16 talks to pickapro .. See full interview

Garden Levelled

"We're very happy with the way the garden now looks...It really is lovely."

Sarah Pyke from Aylesbury, Dublin 24 talks to pickapro .. See full interview

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